KRISPY KLEAN SHIPPING & DELIVERY POLICY

PROCESSING TIMES:
WE STRIVE TO KEEP OUR SUPPLY PIPELINE RIGOROUS AND SHARP. PLEASE ALLOW 3 TO 5 BUSINESS DAYS FOR OUR ENTERPRISE TEAM TO PROCESS, PACK, AND DISPATCH YOUR ORDER FROM OUR SECURE VAULT ENVIRONMENT. DURING HIGH-VOLUME CAPSULE DROPS, PROCESSING TIERS MAY TAKE UP TO 7 BUSINESS DAYS. PLEASE NOTE THAT PACKAGES ARE NOT DISPATCHED ON WEEKENDS OR NATIONAL HOLIDAYS.

SHIPPING RATES & ESTIMATES:
ALL APPAREL DISPATCHED WITHIN THE CONTINENTAL UNITED STATES SHIPS VIA PREMIUM CARRIERS WITH SECURE TRACKING COMPONENT ASSETS INCLUDED. DISPATCH TRANSIT ESTIMATES VARY BY LOCATION BUT TYPICALLY ARRIVE WITHIN 3 TO 5 BUSINESS DAYS POST-PROCESSING.

WE OFFER FREE SHIPPING FOR ALL CUSTOMER ORDERS OVER $100.

TRACKING YOUR DROP:
THE MOMENT YOUR CARRIER LABEL EXPEDIENTS, AN AUTOMATED DIGITAL CONFIRMATION EMAIL CONTAINING YOUR LIVE TRACKING LINK WILL BE DISPATCHED TO YOUR RECORDED CONTACT LOG. PLEASE ALLOW 24 HOURS FOR THE CARRIER SYSTEM TO UPDATE LOGISTICS ROUTING.

LOST, STOLEN, OR DAMAGED PACKAGES:
KRISPY KLEAN IS NOT RESPONSIBLE FOR CARRIER TRANSIT DELAYS, PACKAGES ROUTED TO INCORRECT ADDRESSES INPUT BY THE BUYER, OR STOLEN DISPATCH ASSETS POST-DELIVERY CONFIRMATION. ONCE THE CARRIER MARKS AN ASSET AS “DELIVERED,” OWNERSHIP TRANSFERS ENTIRELY TO THE RECEIVER. IF YOUR PACKAGE GOES MISSING IN TRANSIT, YOU MUST FILE A DIRECT CLAIM CONCURRENTLY WITH THE SPECIFIC SHIPPING CARRIER COMPANY.